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Passenger Information

Check In

The check in desk will be open 3 hours prior to departure and passengers must check in at least 2 hours prior to departure. For security purposes, all passengers must be present at time of check in and your name as it appears on your ticket must match the name in your passport.

All passengers must be at the relevant departure gate not later than 30 minutes prior to the time of departure. Failure to do so may result in your luggage being offloaded from the aircraft and you may be refused onward travel.

Checked Baggage

Economy Cabin

All flights between London Gatwick and Sharm El Sheikh have a checked baggage allowance of 25kgs of per person*. Flights between Manchester Airport and Sharm El Sheikh currently have a checked baggage allowance of 20kgs per person*. The maximum permitted weight for any single item of luggage on all flights is 32kg.

Cabin Baggage

Each passenger is allowed a single item of hand baggage up to 5kgs*. All hand baggage must fit either underneath the seat in front of you or in the overhead compartment.

Special Meals

Every endeavour is made to meet passengers special dietary requirements, however these must be notified to at least 5 working days prior to departure. Some special meals carry an additional charge, which may vary depending on the airline. Whilst we will notify the airline of any requests made by you, these requests are fulfilled at the discretion of the airline and cannot be guaranteed by

Children and Infants

All infants and children must have correct documentation for the journey. A charge of £30 per flight is made for infants under the age of 2 years at the date of travel (inclusive of all taxes and charges). Infants are not permitted a baggage allowance. Children under the age of 12 years at the date of travel must be accompanied by a responsible adult. You must inform us not less than 7 days advance if any child between the age of 12 and 16 is travelling unaccompanied

Seat Requests

We are unable to pre-book specific seats on any flight, however any requests made by you will be forwarded to the airline. These requests are at the discretion of the airline and cannot be guaranteed by


All flights available through operate a non-smoking policy throughout.

Booking conditions

All reservations with are subject to our standard booking conditions.

* Excluding infants